I believe great products begin with understanding people. I partner with Product and Engineering teams to transform complex challenges into intuitive experiences that help organizations succeed and make people's work easier, more productive, and a little more enjoyable.
15+
Years Experience
6+
Innovation Awards
5
Bestselling Books
20+
Professional Certifications
This tells a much stronger story.
AI-Enabled Renewable Energy Platforms
Led experience strategy for AI-enabled renewable energy platforms, partnering with Product, Engineering, Architecture, and business leaders to align customer research, design strategy, and Agile delivery. Defined the vision for a self-service landowner platform projected to save $150K annually and co-created the award-winning HumanITy Test Kitchen demonstrating responsible AI product development.
Enterprise Workforce Management
Led enterprise UX initiatives across Workforce Management products serving global organizations. Established the UX practice for Workforce Management, architected the One UKG Experience following the Kronos merger, and operationalized generative AI across the UX organization to accelerate discovery, prototyping, and product validation.
Enterprise RFID & IoT Solutions
Established the company's first UX practice and led experience strategy across retail, healthcare, logistics, manufacturing, and hospitality products while embedding human-centered design into product strategy.
Enterprise Mobility & Security
Designed the mobile experience for Citrix Receiver across six operating systems, helping pioneer enterprise mobile computing. Led UX strategy for XenMobile and established the company's enterprise mobility usability lab to accelerate product decisions through customer research.
Speech Recognition & Enterprise Software
Conducted usability research and interaction design for IBM VoiceType Dictation and ViaVoice, helping improve enterprise speech recognition experiences through human-centered design.
Executive MBA
Florida Atlantic University· 2025
B.S. Human Factors & Ergonomic Engineering
University of Massachusetts Amherst
AI Product Design Certification
Salesforce Certified Platform UX Designer
Google Generative AI Leader
Human-Centered Design Practitioner
Executive Presence & Influence
AI for Designers
Best Quality Learning Experience
NextEra Energy • Quality, Safety & Innovation Expo • 2026
Recognized for co-creating the HumanITy AI Test Kitchen, an interactive exhibit showcasing human-centered AI, rapid prototyping, and responsible AI design.
First Place
Replit AI Prototype Challenge • UKG • 2025
Won first place for building an end-to-end AI product prototype, recognized for innovation, product thinking, and execution.
First Place
Innovation Challenge • UKG • 2024
Designed an AI assistant that used natural language processing to improve customer support through intent detection and real-time guidance.
International Author
AI for UX Designers™ Series
Published the AI for UX Designers™ series, sharing practical frameworks, enterprise case studies, and human-centered AI methods drawn from over 20 years of product design experience.